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Reduce Turnover Through Constant Communication

Build upon your early communication by reinforcing it on a regular basis. There are many schools of thought that pertain to how often you should communicate with your direct reports. I believe you should spend time one on one time with your people weekly on an informal basis to discuss normal business details. You should have a monthly one on one meeting to allow the employee to spend an hour of uninterrupted time with you to discuss important issues, challenges and successes of the last month of their work. Quarterly you should conduct formal reviews to highlight problematic performance, clearly define expected improvement, and complement quality performance.

Finally, and most importantly, do not put off or beat around the bush in conversations that deal with employee performance. Take a caring but upfront tone with your employees. You want to make sure that you maintain a respectable demeanor, be just as quick to complement as critique, and be consistent in the process with all employees.

December 2010 Newsletter – Communicating Effectively With Employees / Payroll Corner / Flexible Spending For 2011 / Year End Checklist / Reduce Tax Time Stress – Collect Tax Records Now / Holiday Season Workplace Safety / Employee Benefits In A Post-Recession Economy

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